SERVICES

We develop strong relationships with our clients and grow a deep understanding of them and importantly of the needs of their customers and key audiences - our experience spans a great many industries and sectors. Here is what a couple of our clients say about working with DNA:

Customer Experience Design covers everything from start to finish. From your first interaction with a brand, it all builds the customer experience. Understanding all these touchpoints and how people interact with them is a true art. DNA brings us a lot more insight than we do to our work. We give you 10% and you come back with 110%. The depth of thinking, design and creativity is something we talk about. You have an intuitive understanding of our business and deliver bloody fantastic work.
Rebecca Smith - Lead Manager, Business Communications - Telecom

Customer Experience Design is thinking of everything. From the moment the customer thinks of you, to the point they choose to deal with you, or don't, the service they get when purchasing, and the whole post purchase experience. It all impacts on whether they'll return. DNA is as passionate about our brand as I am and I own it internally. It's quite exceptional. From the smallest print job to the largest brand work you get the same attention to detail. The work is phenomenal.
Craig Latta - Brand Manager - Bridgestone/Firestone New Zealand

Customer Experience Design means the attention to detail you need to employ to understand and empathise with every step customers are likely to go through, allowing for as many scenarios as you can dream up. DNA is first class in its attention to detail. I really enjoy working with you guys. It's a pleasure. Don't change.
Richard Collins - Print and Design Manager - Telecom

Customer Experience Design means really going to the heart of understanding the customer and designing everything from the bottom up. Your really bring this out. You articulate everything DNA stands for, getting to the detail and the point of what it's all about. The real value I've got is the strategy and the big picture.
Neil Fitzpatrick - CEO Oh! Group

Please contact us if you would like to hear more about what our clients think and what they say about working with DNA.